“It’s not raining; it’s pouring”, the rate of change social, workforce, market combined with built up industrial effects, will make 2013/14 exciting!!!!

As we all come to end of 2012, we have time to reflect and look towards 2013, (even bigger things if you are on the Mayan calendar who start their new complete calendar). I find the time over the holidays a time to step back and think, absorb, read, reflect and strategise without the daily routine. As I flew back home, low over the northern coast of New South Wales, Australia I read a number of articles and one from Deloittes on “Tracking the Trends 2012”  which lead with “It’s not raining; it’s pouring” was straight to point and not just for mining, but all industries. Combine this with an improved positive outlook from China and fewer significant potential changes in government next year, 2013 provides the opportunity to build momentum with companies starting the journey to take on solid challengers of unified solutions to achieve “Operational Excellence”. The challenge will be the constraint of bridging the gap between “time and urgency of getting to full production, vs the green light to proceed forward, vs the challenge of the existing install base of “islands of industrial systems”’.

So in the final blog of the year I would like review some of the points raised in this paper, and just expand and enabling further reflection.

Dynamic Simulation needs to become a Natural Feature of the Industrial Operational Landscape

To empower operational teams, workforce, each role must understand the context of the future, as well as current state and history. In the traditional industrial solutions, the worker is provided with tools for understanding history and NOW. This is the same as driving a car by only looking at the dashboard of the car, and rear vision mirror. Can you drive the car without looking out 100 meters or longer into the future the answer is NO, you would miss judging the next corner?

So why do we think we can run plants in this same manner?

Big Data Requires a Big, New Architecture

“The potential of “big data,” the massive explosion of sources of information from sensors, smart devices, and all other devices connected to the Internet, is probably under-appreciated in terms of its eventual business impact. However, to take maximum advantage of big data, IT is going to have to press the re-start button on its architecture for acquiring and understanding information. IT will need to construct a new way of capturing, organizing and analyzing data, because big data stands no chance of being useful if people attempt to process it using the traditional mechanisms of business intelligence, such as a data warehouses and traditional data-analysis techniques.” Dan Woods; Forbes

So does this apply to Industrial Area, I was heading through Terminal 5 in Heathrow this week, and articles banners around Big Data were all around me, and yes it is the latest “train” for people to board, but is it real in the Industrial Space? As I boarded a train, sat doing a mind thinking moment looking at the industrial operations/ automation landscape I realized why there is confusion is that in the industrial space,  we talk about Enterprise Historians, and one person said to me that is big data! I do not think so, it is just one aspect of the growing industrial information dilemma facing all us over the next 5 years.

When I look at the predictions of Big Data by Industry from Gartner:

It is the End of the Year, what is on people minds this year vs. Last year?

Sitting a coffee table in Convent Garden in London, the chilling winter wind blowing through me, but the dazzling lights of Christmas and the holiday season dance about me. I have the opportunity to absorb the discussions of the last week discussing with teams from around the world what is driving operational thought leaders in mining, transport, and infra-structure. Now I look up at dazzling lights my mind shifts to the thought of;”is there a difference in operational priorities this year vs. last year and the answer is YES!!!”

Cloud in the Industrial Landscape

I am struggling and understand why there is a debate on Cloud in the Industrial Architectures.The Cloud is here, it is real, and most of us use it many ways today. Many of us had a similar concept in past architectures with main frames, for central data storage. The Cloud technology provides a natural fit to many Industrial Operational Landscapes, in order to address multi site, the roaming user outside the plant, and sharing of information across the industrial enterprise.

For the past year, I have talked about the evolving the Industrial Enterprise, with multiple sites, and the need for standards, in KPIs, data structures, objects layouts etc. How to achieve this without a central repository? With the infra structure increasing both in networks both wired and wireless, 3G/ 4G that all devices can leverage this growing infrastructure. Even in remote places on distributed gas fields, people are designing the industrial architecture to leverage the 3 G mobile networks, providing  10 mb with a dual modem, so why not?

Certainly as we access the changing "jobs to be done" or increased scope knowledge workers are responsible for across sites, the increased data/information access, we see Cloud as a natural part of the architecture both public and private, or within a plant site, but still managed from outside service. Things are changing too quickly on the IT side for people to keep up, and the need for common.

So you will start to see historians be sold in the cloud, already Enterprise Asset Management systems are sold as a service hosted in the cloud running across multiple sites.

In small businesses (e.g.| Companies/ sites with small employee counts and often not It or engineering resources on site),  the concept of MES, information systems, historians, and even HMIs be hosted or sold as a service is logical. You maybe laughing at the HMI as it “must” be local, yes, but I went to 3 small business sites last week, and all would prefer not having any PCs / servers on their site. Already their ERP and back office (Microsoft Office) hosted outside, so why not HMI, Historians and MES? With “thin client technology, virtual machines”  there is no need to put a PC on the shop floor, it is easier to have a thin client that enables independence of the Operating System.

Standards such as report templates, KPIs, Knowledge based systems all need to be central, and the cloud technologies like MS Azure enable the infrastructure out of the box.

At Invensys we are assuming the Cloud as an option in solution architectures as people go forward, that does not mean it is required, but people can start with an " on premise" and evolve latter on the technology should allow this. The industrial applications should evolve with the architecture, allow companies to expand and evolve, even having different architectures for the large plants vs the small plants, but still achieving the unified industrial landscape.

Instead of saying, it will not apply in the industrial world, this technology provides the opportunity to solve some of the remote operational challengers end users are facing with standard technology, in a secure way. Instead of asking “WHY WOULD WE USE CLOUD in INDUSTRIAL APPLICATIONS?”. We would should be asking “WHY NOT USE THE STANDARD OFF THE SHELF CAPABILITY SUCH AS CLOUD?” 

Reaction to my Blog on Windows 8!

Two weeks ago I discussed the fact that I believe the release of Windows 8 is a key milestone in the evolution of the Operational Experience.

There was a lot of reaction and debate as some people took this “as there will be a quick adoption of Windows 8 in the industrial environment”, which is not what was stated. The comment was relative to key milestone. Many people have gone to Windows 7, and it is a remarkably solid release, and will satisfy people for years.

Some people commented that Windows 8 will only be for the commercial market, e.g.| the “surface" tablet market, this will initially be true, but people also said with the IPAD people would not take it up. At a conference 2 weeks when Iooked around 90 % of people were on tablet devicse vs 2 year before everyone was taking notes doing email on laptop computers. We are all still doing the same “job" of taking notes and doing emails, but we have shifted to a new device due to the technology making my execution of job of taking notes and emails more efficient due to:

·         Size of the device it is easier to carry and handle at the conference

·         The speed at which it boots up, it is instant vs starting up.

·         I can see emails fast

·         I use mind manager for note taking this runs well as an app on the tablet

·         I can also draw diagrams easily that are captures as part of my notes

·         I can also take photos of diagrams, slides and whiteboard discussions and include these all as part of my notes.

People did not recognize this 2 years ago, but they now see the advantage and have evolved.

Looking at Windows 8 it provides significant new capability and paradigm change by going to “touch” that when combined with new devices, pcs coming from the hardware suppliers there will advantages people see in improving their “jobs" on the industrial floor. These advantages will only become fulling clear as people apply it.

But when combined with:

·         Gen Y’s expectation of “touch” experience

·         The natural requirement of collaboration over multiple interfaces in one system with personal or role base views to information

·         The whole methodology of jobs today, requiring evolution of the operational experience.      

Windows 8 is a potential key milestone, but that does not mean fast take up, that will probably come in Windows 9, as the story, situation, and advantages are well understood.

An example of the advantage of the “touch” world is the zoom by gesture it is natural to zoom, or expand out, and then swipe left and right for panning, these are far more natural than the taking a mouse a “clicking” on a location and dragging a zoom box over the area I want see in more detail. Watching my children struggle with mouse vs the touch screens of the IPAD they ask why we need to do this, they first go to the screen which is not “touch” enabled, but that is natural.

I will ask the same question I proposed 2 weeks ago:

“As you go to upgrade the industrial interfaces, would you not buy devices include these capabilities and come with Windows 8 vs the traditional PC, even if your HMI, Operational experience has not evolved yet?  

Time for “Off the Shelf” Operations/ MES Solution

As I sit on another plane heading across the Pacific from California, I have time to reflect on the discussions both this week, and over the last 6 months, with leading food and beverage and process companies.

The growing trend in the MES space, (which the dominate solution is “custom solutions”), is to replace these systems with “off the shelf” products, enabling companies to focus on the core business. This trend is similar to the ERP space in the 90s, and initially in the MES space in the late 90s, and 2000s, but MES solutions of this time did not deliver the complete solution, and the eventual solutions have become unsustainable for the “operational journey”. Thousands of sites have installed MES Products from Invensys and other vendors, that are  highly successfully having run for over decade delivering significant value, but this time around there is more functionality capability people want, the architecture is not just one plant but multiple, and tolerance for custom code has significantly dropped. So why? And why now?