This week I had two companies discuss with me Operational
Efficiency across teams, trying to understand what is required. The methods
they are using today are in efficient and disjointed the desire is a more
efficient use of human assets and reduction in errors. The discussions revealed
two common characteristics:
- Companies who have
operational teams: Maintaining the traditional “swim lanes” of their
departments, with the only common interaction a day in the “morning”
meeting. A percentage of the morning meeting lost in aligning / updating the data on
tasks and action status due an inconsistent approach to managing,
recording work across the organization.
- Significant work behavior and prioritization are “ad hoc/ fire fighting” at the operational/ plant level vs a planned coordinated and efficient work execution with the most suited skills executed the appropriate tasks.