Sunday, April 3, 2016

Achieving Consistent and Right Results in an Agile World

As Sunday draws to a close, I sit out looking over to pacific the waves crash, and birds fly, it is my time of reflection.

Last week I talked about some of the observations from the last month on the road. But this week I debated with a number of thought leaders and we all aligned on the challenge of a dynamic workforce, and dynamic operational/ business environment, means that chance of “Lights out Manufacturing “ are slim.

One company I was engaged with last week their thought pattern was still about replacing the personal on the plant, going to total automation. While I agree with automation, it is required for consistently and velocity of production. But I struggle with agility.

Two days latter I was at another company and they were all about empowerment of people, they wanted to automate process, and operations to free up people to add complimentary agility and “out of the box” thinking.  As one C level said to me, our market is changing as fast as we ever seen, and
Stepping back and looking at both these companies the second company was more automated than the first and the second was investing in automation more than the first. But their attitude was to gain consistently and free up people from repeatable tasks, and increase the responsibility of people, and empower people to make decisions fast.  


The diagram below really depicts what I started to introduce last week, and what this second company believed in.
That they needed to design their systems and people to play “natively in the dynamic world”, and they have realized that “embedded Intelligence and knowledge” will be key and must grow proportionally with increasing data. They also realized that with agility comes the changing operational environment and situations which will require “augmented intelligence” with the human brain can work out. The key thinkers in the industry are not looking to dependency on 1 to 2 people, they are leveraging the concept of “crowd sourcing” thru a active community of people. As we look at the operational/ automation world of the future the key pillars will be:

  •     Ability to capture knowledge and intelligence into the system to automate process, and operations. Key is this is not just traditional automation in PLCs/ DCS etc, it is capturing repeatable knowledge and decisions. So the system must bread a culture of contribution and use natively.
  •    Ability to have a community of workers who can share collaborated “naturally” with ease, no matter the location of the users and state. Foundational to this is  the ability trust the information, the measures so a common understanding of the situation, and basis for decision can be made.

Leading to natural decisions, and action paradigm across the team as seen below. I will expand on this more next week.




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