As I sit waiting in another airline lounge ready to cross
the Pacific again, my thoughts go to the key message that was delivered in
Europe User Group Events 2 weeks ago, the event in Brisbane last Friday for the
launch of Foxobro Evo(new Systems offering from Foxobro), and then in this weeks North American User Conference in
Dallas.
The consistent message from customers to discuss, is “how do
we deal with the changing operational culture”? I will be delivering 3 sessions
on the operational transformation that is happening in the industrial world:
- Supervisory Transformation
from HMIs to an Operational Landscape
- Information transformation
from historians to Operation Information
- Operational Transformation
from MES to Operational Management across sites
None of this is new, but the diagram below reflects the
transformation at the supervisory level, where:
- Existing HMIs from 90s
designed for the “island” process and the Gen X thinking are needing to
reviewed, people are needing upgrade the technology, but with that
transform.
- There is the
transformation of the workforce to “digital native”, to shorter tenure ships
in roles and locations, to multitasking as a natural work method.
- Operational practice
transformation driven by competing in the “flat world” where decisions
need to be now, inventory levels are minimum, product change is norm, new
product introduction is rapid and across the world. Regulatory constraints
impact and we from working on our own to working in teams, leveraging
different roles, skills to make decisions and take actions faster and in
more consistent way.
- Accountability and
governance is growing
- Scope of management is
growing, and the day in the life is changing, not behind one desk.
Why would you just upgrade to
the latest version, when you probably have different HMIs from different
vendors and version, done by different project teams all working in isolation
limited interaction.
The move to modern operational
experience system, adopting the hierarchy,
and object strategies for standards, embedding operational process, building in
natural governance and intuition. Collaboration is natural including sharing, and
the ability for the teams to virtual, so expertise is at the “finger tip”.
It is necessary to note that
this is not just a vendor evolution, to me it is more and solution and cultural
evolution and realization, where are you in this journey???
The reaction and discussion will be good, one of the areas we
engaging in a series of sessions around operational world , roles, devices, “day
in the life” in 2018-20. The fact that the demand for these one on one sessions has been astounding is indicative of the change and awareness!! 
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