All through this week in Europe I have spoken with customers
looking for decisions in the NOW, and more people empowered to make these decisions.
This does mean the traditional worker is evolving to knowledge worker, and this
is across the different roles in the operational plant. But following on from
last week’s blog the drive for realtime decisions is driving up the requirement
for more advanced analytics to enable that decision, especially as the
experience and time in the role of the decision maker reducers.
This
drive for information and decisions, is causing significant other
transformations in intelligence segment, and these are captured in a recent ARC
table:
Some of the fundamental concepts it points out:
- The shift in time focus
from Past to Future: in the industrial world I would put that as truly an
expansion from the past and current to now past, current and future.
- From a performance to a
predictive view that enables that decision
- Move from Batch data to
realtime, this is key as we move from reports to dashboards that are dynamic
with small trend tails showing now and immediate past easy to understand
from a glance.
- Move from IT intensive
creation to Self service: this is even more apparent in the industrial
space as operations want to be self empowered without the complexity and
delay in engaging either engineering or IT.
- Users move from a few Gurus
to a collective team of people what I referred to as the flexible
operational team (many blogs on this) where experience is shared to
achieve realtime decisions. Virtual experts in an active community either
from within a company across sites, and subcontractors/ suppliers can now
be in the realtime decision with the on plant person.
- Deployment will shift from
“on Premise” to a “Managed set of on demand services” this while only just
starting in the industrial space makes logical and even more sense in the
industrial space. Because the information and these virtual communities
will live outside of plants and across the world. Companies are talking of
Asset Facebook concepts to where a community of peers and experts across
plants working on similar equipment and processes can interact share and
make informed decisions together. The concept of a hosted set of services
for an Information environment will be foundational for this to work.
- Another comment is the
automated actions, I see this more in the industrial space as the shift
from just supplying information to having embedded operational procedures
to guide users through consistent actions.
Yes, the traditional
EMI (Enterprise Manufacturing Intelligence) system will transform dramatically,
and it will need to work well with the I tools which are also transforming, as
well as provide “preconfigured experiences” to enable users to answer known decisions
and enable “self Service” for rapid adoption.
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