Last week I talked about the two big concepts companies are going to have to grapple with in order to increase competitive efficiency (operational efficiency).
Last week I was dealing with some projects and again the example of technology solution/ change is simple compared to associated “cultural change” that has to be invoked inorder to achieve the objective and return. Key is adoption of the new approach, why not merge technology/ and human nature, to enable a key ingredients of change adoption by changing the situational experience. Human nature is one to to take the path of least resistance, so “simple”, “logical” and “intuitive” experiences can only promote adoption.