Virtual Expert Teams, Provide One answer to “Time to Performance”

We often hear of the aging workforce as a big problem, and certainly it is due to fact that it is not a evolutionary transition it is leap to a new generation, and in most cases due to market the realization of the true situation was not understood.

But what we seeing in the market is some innovative approaches to solving this existing experiencing and the transfer, and it is through the use of “Virtual Experts Teams”. So what is this concept?

Key is to have these highly valued knowledge experts which could be across different aspects of the business e.g. asset management, process, planning, optimization, quality being empowered to work across the many enterprise production assets/plants. Today many of these experts are restricted in their contribution to their local plants, but a number of companies have started strategies which say we must leverage these people. These experts must be able to access the state, information of the plants in a consistent manner even though they may have never been there. They must also have the natural ability to collaborate with the local teams.

 

This means a local team is able to call upon the best experts relative to the situation they are dealing with. The expert is able to go online and access the plant situation in “near real-time” so they can see the situation while collaborating with the site team. They are able to drill in and do analysis, so as to draw upon experience and provide advice in real-time to the local team.

Now is this easy, I would say no, as just accessing the plant data is not effective, as the expert maybe over the other side of the world, never been to the plant and so the data will be in different measures/ context to what he expects. So in order to achieve this virtual team we need to have a “trusted information” system, where the data / information is a consistent context. Yes the concept is possible we seeing companies use the ArchestrA system Platform as this contextual approach and standards management.

But the above concept is real, and is valid with leading companies currently implementing. I will expand in the coming weeks, as these "virtual expert teams" are key concet in the "virtual sistuation room". This was confirmed last week in Asia when I attended a sales kick off many discussions within our teams showed that this concept is an area of great interest. 

We often hear of the aging workforce as a big problem, and certainly it is due to fact that it is not a evolutionary transition it is leap to a new generation, and in most cases due to market the realization of the true situation was not understood.

But what we seeing in the market is some innovative approaches to solving this existing experiencing and the transfer, and it is through the use of “Virtual Experts Teams”. So what is this concept?